Shipping Details

Last updated: August 8, 2026

At Velunass Store, we strive to deliver your orders as quickly and safely as possible. Please read our shipping information below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	7–14 business days	Calculated at checkout
Express Shipping	3–7 business days	Calculated at checkout
Free Shipping	7–14 business days	Free on qualifying orders

3. International Shipping

We ship worldwide. International delivery times may vary depending on the destination country and local customs processing. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.

5. Shipping Delays

While we do our best to ensure timely delivery, Velunass Store is not responsible for delays caused by:

• Customs clearance processes
• Natural disasters or extreme weather conditions
• Carrier delays beyond our control
• Incorrect shipping address provided by the customer

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@velunass.store and we will work to resolve the issue promptly.

7. Contact Us

For any shipping-related questions, please reach out to us at: support@velunass.store