Privacy Policy

Last updated: August 8, 2026

At Velunass Store (veluna.store), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information: Name, email address, phone number, billing and shipping address
• Payment information: Credit card details (processed securely through our payment providers — we do not store full card numbers)
• Order information: Products purchased, order history, and transaction details
• Device and usage data: IP address, browser type, pages visited, and time spent on our site (collected automatically via cookies)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support communications
• Improve our website and product offerings
• Send promotional emails and marketing communications (only with your consent)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Shipping carriers, payment processors, and email service providers who assist in operating our store
• Legal authorities: When required by law or to protect our rights

4. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@velunass.store.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@velunass.store